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Roof Insurance Claims Help In Lufkin, TX

Storm Damage And Insurance

After hail or wind, you want two things: to know whether your roof is actually damaged, and to have someone on your side when the adjuster comes out. Our inspector photographs the roof, tells you what he finds and meets your adjuster on the roof. Your insurance company decides what’s covered. We make sure the damage is documented.

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    Free Storm Inspection

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    On The Roof With Your Adjuster

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    Paperwork For The Final Payment

Y’all are in good hands,

Let’s Get Started

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Is There Really Damage?

Not every storm damages a roof, and you can’t always tell from the ground. Our inspector goes up, looks for real hail and wind damage and photographs what he finds. If there’s damage, you’ll see it in the photos. If there isn’t, we’ll tell you that too.

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Storm Just Came Through? Call (936) 632-9002

Calls are answered 24/7 by someone from our office. Most inspections happen the same day. After a big storm, it depends on how many calls are coming in. If water is coming in now, we can tarp it.

How M&M Roofing Gets It Done

  • Drop Us A Line!
  • Schedule an Assessment
  • Estimate & Strategy
  •  Let’s Get To Work!
  • Client Check In
Couple reviewing roofing estimate and contacting M&M Roofing for free consultation

Step 1

Drop Us A Line!

Fill out our online contact form with a little bit of information about you, your home, and your project.

Get in touch with our office and we’ll get started!

Jason Roy // Production Manager

Jason Roy at M&M Roofing
M&M Roofing inspector performing same-day roof inspection in East Texas

Step 2

Schedule an Assessment

Tell us about the issue and any active leaks. Our team will arrange an assessment based on your property, access requirements, and availability. Roofing calls are answered 24/7; inspection and work schedules are arranged separately.

Roofing contractor explaining estimate and repair strategy to homeowner

Step 3

Estimate & Strategy

All of our inspections come with a free estimate. The estimate will detail expected costs, work that needs to be done, and everything you need to know to make an educated decision. Have questions? We’re here to help you understand your options.

M&M Roofing crew installing new roof - professional roofers at work in Texas

Step 4

 Let’s Get To Work!

Before work begins, review the agreed scope, materials, access arrangements, and expected schedule with our team. Project duration depends on the roof, scope, site conditions, and weather.

Happy homeowner inspecting completed roof replacement with M&M Roofing team

Step 5

Client Check In

Review the completed scope and any questions with our team. Keep your project documents and the manufacturer and workmanship warranty terms that apply to your roof, including instructions for reporting a concern.

What's Your Ideal Roof Material?

You need to choose a roof that safeguards your property and complements your home’s style. At M&M Roofing, we offer tailored roofing solutions that cover a wide array of different materials:

Flat Roofs
Flat roof installation - TPO and PVC roofing for commercial buildings in Texas

Flat Roofs

Flat roofs, ideal for commercial and residential buildings, offer a modern look and additional usable space. Materials like TPO, PVC, and spray foam provide durability, energy efficiency, and waterproofing, ensuring long-lasting performance with proper maintenance.

Metal Roofs
Standing seam metal roof installation - durable 50+ year roofing solution

Metal Roofs

Metal roofs are renowned for their exceptional durability and longevity, often lasting 50 years or more. They resist extreme weather conditions, reflect sunlight to reduce energy costs, and are environmentally friendly due to their recyclability.

Shingle Roofs
Asphalt shingle roof installation - cost-effective residential roofing in East Texas

Shingle Roofs

Shingle roofs, particularly asphalt shingles, are cost-effective and easy to install. They come in various colors and styles, offering versatility. With proper maintenance, they provide reliable protection and can last between 20 to 30 years.

Rubber Roofs
EPDM rubber roofing for flat and low-slope roofs - weather resistant option

Rubber Roofs

Rubber roofing, such as EPDM, is a durable and affordable option for flat or low-slope roofs. It offers excellent weather resistance, energy efficiency by reflecting sunlight, and is lightweight, making installation straightforward.

Tile Roofs
Clay and concrete tile roof - 100+ year lifespan roofing for Texas homes

Tile Roofs

Tile roofs, made from materials like clay or concrete, are known for their longevity, often exceeding 100 years with proper care. They provide excellent protection against harsh weather and offer a timeless aesthetic appeal.

Shake Roofs
Cedar shake roof installation - rustic natural appearance roofing

Shake Roofs

Shake roofs, typically crafted from cedar, offer a rustic and natural appearance. While aesthetically pleasing, they require regular maintenance to prevent rot and have a lifespan of around 30 years, depending on environmental conditions.

Roofus, M&M Roofing’s registered armadillo mascot

When The Adjuster Comes Out

When your insurance company schedules an adjuster, let us know. We’ll send an M&M inspector to meet them on the roof. He can answer the adjuster’s questions, point out damage he documented and help make sure nothing gets missed. You don’t have to climb up there or try to speak roofer.

Once your paperwork arrives from the insurance company, we’ll walk you through what the next steps are for the work itself. Questions about your policy, coverage or deductible go to your insurance agent.

After The Roof Is Done

Insurers usually ask for proof before they release the final payment. Our office puts together the Texas Department of Insurance forms, a completion letter and photos from before, during and after the job, so your agent and adjuster have what they need.

Deductibles

M&M does not waive deductibles. We won’t absorb, rebate or work a deductible into the price of the job.

Serving East Texas

Storm Damage Help Around Lufkin And East Texas

Storm inspections run out of our offices in Lufkin, Nacogdoches, Jasper and Center, and our team serves the towns around them.

Get in Touch

Frequently Asked Questions

What You Need To Know

Do you charge for a storm damage inspection?

No. Our roof inspections are always free.

Will you meet my insurance adjuster?

Yes. We send an M&M inspector to meet the adjuster on the roof, answer questions and make sure documented damage gets looked at.

Do you handle my insurance claim for me?

No. You file and manage your claim with your insurance company, and they decide what’s covered. We document the roof damage, meet the adjuster and supply the forms and photos for the final payment.

What paperwork do you provide for my insurance company?

Texas Department of Insurance forms, a completion letter and before, during and after photos of the job.

Do you waive deductibles?

No. M&M does not waive deductibles, and we won’t absorb, rebate or work one into the price of the job.

Can you tarp my roof before the claim is settled?

Yes. We offer emergency tarping. Call (936) 632-9002 any time.

Two-story stone home with a dark shingle roof

Let’s Get Your Project Rolling!